Leadership

The brief

What's the best way for a large enterprise to boost leadership skills across middle management? The solution needed to incorporate the vision of senior executives and equip 1,100 middle managers with the ability to transmit it to their own teams. Last but not least, the programme needed to support career succession.

The solution

First, we worked with senior management to determine competencies that related to leadership. We assessed the recruitment, performance management and succession planning systems to ensure the leadership competencies were congruent with the leadership principles and skills employees were being trained in.

The training was designed around adult learning principles and everything was tailored to the organisation's industry, regional and local issues. Learning Wave associates adapted material to suit regions, local challenges and individual differences.

The result

Participants gave an 83% satisfaction rating for the programme's relevance and more than 85% for the way it provided them with an opportunity to learn. Average skill increase across the leadership development programme was greater than 20%.

In addition, the programme assisted Senior Managers to identify ongoing coaching needs and those who had further leadership potential. 90% of the participants said they now understood the vision of the organisation and the plans of the Executive.

Read other case studies:

Communication skills for frontline workers
Culture change
Customer Relationship Management
Leadership
Literacy at work
Performance management
Recruitment
Sales
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