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Do people trust you as their leader?
Trust has taken a hit lately in all facets of our life. Chalk it up to the combined effects of the economic meltdown, financial mismanagement, and an increasing sense that, in business at least, everyone seems to be in it only for themselves. The result has been dwindling levels of trust in organisations to a recent new low point where fewer workers agree that they trust their senior leaders to look out for their best interest.
Leaders need to tackle these declining levels of trust head-on. To combat the decline leaders need to take the time to assess current trust levels in their organisations and if they find trust is lacking, immediately begin a process to resolve the issues.
To help with the process think about the four core elements represented in the ABCD Trust Model™ that people can use to evaluate whether someone is trustworthy or not. How would the people in your organisation rate their leaders in these four areas?
- Able: Demonstrates competence, expertise, experience, and capability in getting the desired results accomplished
- Believable: Walks the talk of a core set of values, demonstrates honesty, and uses fair, equitable practices
- Connected: Interacts with staff, communicates and shares relevant information, provides praise, and gives recognition
- Dependable: Is accountable, takes responsibility for own actions, and consistently follows up
Designing the Smart Organization
How Breakthrough Corporate Learning Initiatives Drive Strategic Change and Innovation
by Roland Deiser
In a new book that will challenge your thinking about corporate learning, Roland Deiser, founder of the European Corporate Learning Forum, addresses three key issues facing corporate learning today:
- Why learning is essential to organisational success;
- How learning must change;
- How different learning tactics have energised 10 major organisations.
It is an exciting new book that starts with a challenging overview of corporate learning, then discusses 10 cases studies that offer new possibilities in corporate learning.
Read more…
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 Communicating across the generations
How well do you manage to communicate across the generations? Often find that they just don't hear you, even though you have explained it really clearly? Here are seven tips to help cross the divide and ensure they hear you. Read more…
Presentations that Stick
You have all heard presentations that really 'stick'. Chip Heath, a professor at the Stanford School of Business, who has investigated why some communications succeed and why others fail, explains how you can make your ideas 'stick' when talking with an audience or your team. Here are seven tips to help cross the divide and ensure they hear you.
Read more…
In 2010 Stevenson Group (Stevenson) ran a 5-day workplace literacy programme called Stepping Up Together for 53 frontline workers.
Stevenson is a 100-year-old family-owned business that provides a range of services and products to the construction, engineering and infrastructure sectors.
The chief executive and the executive team played a major role in developing the learning, making sure it focused on the basics, as well as Stevenson's values and future direction as a company.
The programme encouraged employees to develop a wide range of skills from self-awareness and awareness of the organisation, to better communication and improved paperwork.
Read more...
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