Needs analysis

To enable us to understand the current performance and skills gap, we will spend time in your business to understand the world of your staff, and gain rich insights into the challenges of their roles and how literacy would enable them to perform better. We do this through a Performance Needs Analysis comparing the reading, writing, numeracy and speaking demands of your people’s roles with their skill level.

Developing your customised programme

From the Performance Needs Analysis we compile a programme customised for you. The results of the Performance Needs Analysis inform your programme, including learning plans, outcomes and logistics regarding delivery.

Delivering the learning

Our team of qualified, experienced and passionate associates will deliver your customised programme in small groups of either 6 or 8 people. As part of your programme, each learner will have individualised learning plans and celebrate their success on graduation day.

The impact

The final step in our process is to provide you with a Learner Impact Report at the end of your programme outlining the learnings achieved by your team.