The Learning Cafe

The Learning Cafe | November 2015

  • Posted by learningwavenz
  • On November 25, 2015

Richie, Dan, Jake. What an outstanding campaign was designed and executed by our men in black.  They played the long game, were clear about their goals, united in purpose, drilled in the skills, kept their focus, coached and supported each other… and won back to back World Cup titles.  Nothing you don’t already know but something that we’re proud to...

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From Vision to Values: The Importance of Defining Your Core

  • Posted by learningwavenz
  • On November 23, 2015

One of the most valuable lessons I’ve learned in business is that managing a hyper-growth company is like launching a rocket — if your trajectory is off by inches at launch, you can be off by miles out in orbit. In other words, when moving quickly, it’s important to make sure you’ve got a firm foundation in place and a...

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The Learning Cafe | December 2014

  • Posted by learningwavenz
  • On December 15, 2014

As we approach another set of New Year resolutions, leaders need to be thinking about their goals, strategies and tactics for enabling their people to reach new levels of performance in 2015. Your Goals: Who are you trying to change? What observable actions will let you know you’ve succeeded? Your Strategy: What are the emotions you can amplify, the connections...

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The Learning Cafe | August 2014

  • Posted by learningwavenz
  • On August 5, 2014

The number on the speedometer isn’t always an indication of how fast you’re getting to where you’re going. You might, in fact, be driving in circles, really quickly. So many organisations are measuring so many things, it can be easy to get confused about what high levels of performance, productivity or profitability actually mean – and how to improve these...

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The Learning Cafe | July 2014

  • Posted by learningwavenz
  • On July 1, 2014

Achieving amazing results really quickly the first time you try some difficult new task or sport or hobby is often another phrase for getting lucky. Someone needs to get lucky, and it might even be you, but relying on your luck is not a sustainable strategy. Becoming good in the long run at something is more often the result of...

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The Learning Cafe | May 2014

  • Posted by learningwavenz
  • On May 30, 2014

While reading this sentence, please write down the colours of the rainbow in order and hum your favorite national anthem or pop song. Those are three tasks, relatively easy to do separately, but nearly impossible to do at the same time. If you tried, you might have cut each task into little bits and chopped and changed between each task...

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The Learning Cafe | April 2014

  • Posted by learningwavenz
  • On April 28, 2014

When a supplier goes the extra mile and provides great customer service it’s a feel good moment. However, when they drop the ball in the customer service arena, it’s often a blood boiling moment. Most customers are well versed in how to respond to poor levels of customer service … raised voices, threats, anger, escalation of the situation to higher...

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The Learning Cafe | December 2013

  • Posted by learningwavenz
  • On December 18, 2013

This quarter we read the Kelly Global Workforce Index report which is an international survey of more than 120,000 employees in 31 countries, including more than 3,500 New Zealanders. It reported that 55% of staff had changed employers within the past year, 30% are considering changing jobs but have not yet made the move, and only 14% were not interested...

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