- On August 5, 2014
The number on the speedometer isn’t always an indication of how fast you’re getting to where you’re going.
You might, in fact, be driving in circles, really quickly.
So many organisations are measuring so many things, it can be easy to get confused about what high levels of performance, productivity or profitability actually mean – and how to improve these metrics.
As soon as a number is used as the measurement for something, someone will get confused. They will truly believe that they are improving performance, when often they are merely making the number go up.
Here are a few measurements that can often result in confusion:
What’s more important to measure?
- Income earned or Skills
- Speed or Quality
- Price or Value
- Lost time injuries or Going home safely
- Sales revenue or Margin
And how should we determine some of the human factors?
- Length of time in the role or Competence in the role
- Job title or Effective leadership practices
- Car park position or Ability to earn respect
It’s not always about a number or about being faster or bigger.
What can you do to measure how you and your organisation becomes better?
The Learning Wave – a New Zealand leadership development organisation providing management education and training.
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